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Review & Reputation Reactivation for Med Spa

Past customers asked for reviews as part of your reactivation. Built for med spas: med spa clients follow treatment cycles — and lapsed memberships and unused sessions are easy wins.

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Why this matters for med spa

Med spa clients follow treatment cycles — and lapsed memberships and unused sessions are easy wins. Med spas lose repeat revenue not because customers left, but because nobody reached back out. Review & Reputation Reactivation gives you past customers asked for reviews as part of your reactivation.

  • Treatment cycle gaps, expiring memberships, and partially-used packages drift until the client goes elsewhere.
  • In med spa, the next booking usually goes to the business that reached out — not the best one.
  • Past customers asked for reviews as part of your reactivation. means repeat revenue you already earned stops slipping away.

How this campaign works

  1. Find happy customers. We identify satisfied past customers from job history.
  2. Personal review ask. A sincere request with your direct review link.
  3. Screen sentiment. Unhappy customers route to you, not a review site.
  4. Rebook too. The ask pairs with a rebooking offer.

Frequently asked questions

Can you track treatment cycles?

Yes. We map your treatment protocols to a reminder schedule per client.

Can you help with membership renewals?

Yes. We contact members before their plan expires and follow up on unused sessions.

Which review platforms do you use?

Your direct link — Google, Facebook, Yelp, Healthgrades, or your industry platform.

Can this prevent bad reviews?

It screens sentiment privately first so unhappy customers reach you to fix it.

Review & Reputation Reactivation for other industries

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