The problem
You have happy customers who would leave a review — if someone asked at the right moment. Most review requests go out to strangers who just found you online, while your most loyal, satisfied past customers never hear from you. Reviews from real, returning customers are the most credible kind, and they power your local search ranking.
How this campaign works
We identify your satisfied past customers from job history and prior visits, then reach out with a personal request and a direct link to your review platform. The ask is part of a reconnect conversation, so it earns both a review and a return booking.
What is included
- Happy-customer identification from completed jobs and good history
- Personal review requests with your direct Google or platform link
- A private check-in first, so any concern reaches you directly
- Rebooking offer paired with the review ask
- Review growth reporting per campaign
Good fit for
Home services, dental and med spas, automotive, salons, and any local business whose ranking and trust depend on Google reviews.
Frequently asked questions
Which review platforms do you use?
Your direct link — Google, Facebook, Yelp, Healthgrades, or your industry platform. Your choice.
How do you handle unhappy customers?
Every outreach starts with a private check-in, so if something went wrong you hear about it directly and can make it right. Review requests are sent to all past customers — never selectively filtered.
Review & Reputation Reactivation for your industry
See how this campaign fits your industry and the repeat revenue it recovers.
Ready to get started?
Start a Campaign