The problem
When your team is on a job or standing with a customer, the phone goes unanswered — and a large share of new leads arrive after hours. A caller who reaches voicemail usually dials the next business on the list. Missed calls are the quietest revenue leak in a service business.
How this campaign works
The moment a call goes unanswered, an instant text goes out in your name: a quick apology for missing the call, an offer to help, and an easy next step. If the conversation continues, we answer questions and book. If it goes quiet, a short follow-up sequence keeps the door open.
What is included
- Instant text-back on every missed call, in your business name
- After-hours coverage so late callers still get a response
- Conversation handling with booking routing
- Short follow-up sequence for unanswered threads
- Reporting on recovered calls and booked jobs
Good fit for
HVAC, plumbing, electrical, automotive, dental and med spas, salons, and property services — any business whose customers call first.
Frequently asked questions
How fast is the text-back?
Seconds. The text fires the moment a call is missed, while the caller still has their phone in hand and intent is highest.
Does this replace my receptionist?
No. It catches the calls your team cannot possibly take — while on a job, with a customer, or after hours — and books or routes them.
Missed-Call Text-Back & Lead Response for your industry
See how this campaign fits your industry and the repeat revenue it recovers.
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