The problem
A no-show leaves an empty chair or bay and a gap in revenue. Most businesses write it off — but a customer who missed an appointment usually still wants the service. If you do not rebook them fast, they reschedule with whoever they find next.
How this campaign works
The moment an appointment is missed, we trigger a rebooking sequence: a friendly check-in, an easy way to pick a new time, and a follow-up if the first message goes unanswered. No-shows turn into rebooked visits instead of lost customers.
What is included
- Automatic rebooking outreach on every no-show
- Easy reschedule by text with a booking link
- Follow-up sequence if the first message is missed
- Waitlist backfill for the opened slot
- Reporting on no-show recovery rate
Good fit for
Dental and med spas, fitness studios, salons, clinics, and any business with booked appointments that suffer from no-shows.
Frequently asked questions
How fast do you reach out after a no-show?
Right away. The rebooking sequence starts as soon as the appointment is missed, while the customer still intends to come in.
Can you fill the empty slot too?
Yes. While we rebook the no-show, we can also offer the opened time to a waitlist so the slot does not go to waste.
Missed Appointment & No-Show Recovery for your industry
See how this campaign fits your industry and the repeat revenue it recovers.
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