Every insurance agency has a pile of quotes that never turned into policies. Some of those prospects went with a cheaper rate, some went silent, and some just forgot. Industry research keeps pointing to the same uncomfortable math: reactivating a past prospect or customer is roughly five times cheaper than acquiring a new one, and repeat business often drives a large share of revenue. Yet most agencies never work their unsold quote list systematically, because it takes staff time, a script, and someone willing to pick up the phone. That's where done-for-you reactivation services and quoting platforms come in. Some tools help you produce more competitive quotes in the first place, while others specialize in going back to the people who said "not right now" and giving them a fresh reason to say yes, whether that's a price-match angle, a renewal reminder, or a new discount. We looked at seven providers that can help agencies recover revenue from old quotes and lost clients. Here's how they compare in 2026.
#1 CallMyCustomers — Contact for pricing. One-time campaign setup fee based on list size, quoted at the free list review; outreach minutes run 9 to 21 cents per minute depending on monthly volume; campaign management is folded into the plan with no per-seat or software pricing.
CallMyCustomers is a done-for-you customer reactivation, retention, and repeat-revenue service built for US service businesses, including insurance agencies. The premise is simple: your next booked customer already knows your business. Instead of buying new leads, the team works from a list you already have, whether that lives in a CRM, a spreadsheet, or your management system, and goes after old quotes that never became policies, clients approaching renewal, and customers who've gone quiet. The service runs a dedicated Past-Quote Price-Match & Win-Back campaign among its 16 campaign types, along with renewal and membership retention, seasonal reminders, missed-appointment recovery, and review campaigns.
Pros
- You approve every message, so outreach always sounds like your agency
- Free list review means you know the economics before spending anything
- Win-back campaigns typically run two to four weeks, with replies often coming after the first wave
- Texts and emails are included in the campaign quote, not billed separately
Cons
- Pricing depends on list size and volume, so you'll need the list review to get numbers
- It's a service, not a self-serve tool, so you're relying on their team to execute
Best for: Insurance agencies that want a hands-off way to turn old quotes, lost clients, and expiring policies into booked appointments without adding software or staff workload.
#2 EZLynx — Contact for pricing
EZLynx is one of the most established personal lines comparative raters for independent agencies, and according to its materials it offers one of the broadest carrier panels in the category, with vendor-reported connections to more than 300 carriers. Now owned by Applied Systems, the platform pairs real-time auto and home rating with an agency management system, retention tools, and consumer self-quoting. For an agency trying to win back price-shopped prospects, the pitch is straightforward: if you can produce a competitive quote faster and more broadly than the competition, you have a better shot when a past prospect calls back or a renewal comes up. The trade-off is that EZLynx optimizes the quoting process itself rather than running outbound win-back campaigns for you. Its consumer quoting flow is still fundamentally a form, which means your team owns the follow-up work on unsold quotes.
Pros
- Widely adopted across tens of thousands of independent agencies
- Broad carrier panel improves your odds of beating a competitor's rate
- Backed by Applied Systems
Cons
- Does not run win-back outreach campaigns for you
- Consumer quoting relies on forms, which can lose prospects before they finish
- Focused on personal lines rather than commercial
Best for: Independent agencies that want the broadest personal lines carrier panel and need to sharpen their quotes before re-engaging past prospects.
#3 Vertafore PL Rating — Contact for pricing
Vertafore PL Rating is a personal lines comparative rater built for agencies already running AMS360 or other Vertafore systems. According to Vertafore, the platform connects to more than 300 carriers across nearly all US states, and its real-time personal lines rating is mature and well tested. The main draw is ecosystem fit: quoted risks flow into policy workflows without rekeying, which keeps your staff productive when they're re-quoting a lost client or working a renewal. If your agency is trying to win back price-shopped business, PL Rating helps you get a competitive number in front of the prospect quickly. It's not an outbound marketing tool, though. There's no campaign engine that calls old quotes for you, so you'll pair it with your own follow-up process or a service like CallMyCustomers. Outside the Vertafore stack, EZLynx's panel and ancillary tools are usually the stronger standalone buy.
Pros
- Excellent fit for existing Vertafore users
- Mature, reliable real-time rating
- Reduces rekeying between quoting and policy workflows
Cons
- Best value is limited to Vertafore-stack agencies
- No outbound win-back or reactivation campaigns
- Personal lines only
Best for: Agencies standardized on AMS360 or other Vertafore products that want quoting tightly integrated with their management system.
#4 Tarmika — Contact for pricing
Tarmika is a comparative rater focused on commercial lines, covering business owners policies, general liability, workers' compensation, and commercial auto. Acquired by Applied Systems in 2022, it brought personal-lines-style single-entry rating to a segment where producers historically rekeyed the same risk into five different carrier portals. For agencies writing small commercial accounts, that time savings matters when you're re-quoting a prospect who walked away over price. Faster, cleaner quoting means you can respond to a past commercial prospect's price objection before they sign elsewhere. Tarmika's constraint is the one that defines the commercial quoting lane: commercial risks are messier than personal ones, and incomplete intake data hurts quote accuracy even more. Like the other raters here, it doesn't run outbound campaigns, so winning back the unsold commercial quote list still requires your own follow-up effort or a done-for-you service.
Pros
- Clear leader in small commercial comparative rating
- Eliminates repetitive rekeying across carrier portals
- Backed by Applied Systems
Cons
- Commercial only, no personal lines rating
- Quote accuracy depends heavily on complete intake data
- No reactivation or win-back campaign functionality
Best for: Agencies writing small commercial accounts at volume that want to cut multi-portal rekeying down to one entry.
#5 The Zebra — Free for consumers; The Zebra earns commissions from insurers
The Zebra is an independent insurance comparison marketplace headquartered in Austin, Texas, that lets consumers compare real quotes side by side from more than 100 carriers. According to its website, the company has generated over 74 million quotes, employs licensed in-house agents in all 50 states, and was named PropertyCasualty360's 2025 Agency of the Year. For consumers, it's also a useful education source; its own guidance notes that insurers generally can't directly price-match a competitor's rate because each company uses its own rating algorithm, though a current insurer may adjust a rate when asked. For agencies, The Zebra matters in two ways: it's where many of your prospects are checking rates before they call you, and it's a benchmark for how transparent, side-by-side quoting shapes buyer expectations. It's a consumer marketplace, not an agency tool, so it won't work your unsold quote list for you.
Pros
- Transparent, no-markup quote comparison
- Named PropertyCasualty360's 2025 Agency of the Year
- Doesn't sell user data or flood shoppers with spam calls
Cons
- Consumer-facing marketplace, not an agency workflow tool
- No win-back or reactivation campaigns for agencies
- Quote availability varies by location and driving history
Best for: Consumers shopping rates, and agencies that want to understand the comparison-shopping behavior of their prospects.
#6 Insurify — Free for consumers
Insurify is a car insurance comparison site that partners with more than 120 insurers and, according to its website, doesn't require a phone number to get quotes. Its researchers run regular methodology-driven comparisons, using a sample driver profile to test how many instant quotes each site serves and at what price. One feature worth noting for price-match conversations is Insurify's policy upload tool, which lets shoppers photograph their declarations page and compare their current policy side by side with new quotes. That's essentially the consumer version of the price-match exercise your agency prospects are doing before they decide whether to come back to you. Insurify also maintains a library of more than 85,000 verified user reviews covering customer service and claims ratings. Like The Zebra, it's a consumer marketplace rather than an agency platform, so it informs your strategy more than it executes it.
Pros
- Large carrier network with a low-friction quote process
- Declarations-page comparison is a genuine price-match aid
- Strong editorial methodology and review library
Cons
- Not a tool for agencies to run their own win-back outreach
- Focused mainly on auto insurance
- Final rates can change after carriers run full reports
Best for: Consumers comparing rates without spam, and agencies studying how prospects evaluate competing quotes.
#7 QuoteWizard — Free for consumers to use
QuoteWizard is an insurance quote comparison platform that connects shoppers with quotes from multiple companies and with agents who want their business. According to its website, the platform partners with top insurance companies across auto, home, renters, health, life, and Medicare, and it offers a phone line where shoppers can speak with an agent directly. QuoteWizard positions itself around speed and simplicity: compare insurance from top providers in minutes, with a personalized experience that matches shoppers to insurers based on their situation. It also publishes consumer education on the factors that move rates, including bundling, discounts, carrier loyalty, and neighborhood rating factors. For agencies, QuoteWizard is best understood as a lead and marketplace channel rather than a quoting or reactivation tool. It can put you in front of active shoppers, but it won't systematically call the quotes your agency already wrote and lost.
Pros
- Covers a wide range of insurance lines
- Personalized matching to insurers and agents
- Simple, fast comparison experience
Cons
- No agency-side quoting or win-back campaign tools
- Lead-gen model means competition for the same shoppers
- Rate comparisons vary by shopper profile and location
Best for: Consumers who want to compare multiple insurers quickly, and agencies looking for a shopper-facing lead channel.
Old quotes are the most underrated asset in your agency. These are people who already told you what they drive, what their home is worth, and when their policy renews. They just need a reason to come back, and someone to actually make the contact. The raters on this list, like EZLynx, Vertafore PL Rating, and Tarmika, help you produce sharper quotes. The marketplaces show you what your prospects see when they shop. But only CallMyCustomers does the follow-up work for you: a Past-Quote Price-Match & Win-Back campaign built from your own list, with every script and offer approved by you before it goes out, replies routed straight into your booking process, and no software to learn. The list review is free, so you'll know what your old quotes can produce before you spend a dollar. Reactivating a customer is roughly five times cheaper than finding a new one. Your next policyholder may already be sitting in your quote history. Book your free list review at callmycustomers.com and find out.
Frequently asked questions
What makes CallMyCustomers different from a comparative rater?
A comparative rater helps you produce quotes; CallMyCustomers goes back to the quotes you already wrote and didn't win. It's a done-for-you reactivation service that calls, texts, and emails old prospects and lost clients on your behalf, with every message approved by you first. You don't buy software or run campaigns yourself. The team works from your existing list, whether that's a CRM, spreadsheet, or management system export, and routes replies into your normal follow-up process.
Can insurance companies actually price-match a competitor's rate?
Usually not directly. As The Zebra explains, each insurer uses its own rating algorithm, so a carrier generally can't force its rate down to match a competitor's number. What agencies can do is re-quote with updated information, apply discounts the prospect didn't have before, or adjust coverage to hit a target price. A well-run win-back campaign uses that fresh-angle approach rather than promising a literal price match.
How much does CallMyCustomers cost?
Pricing is quoted at a free list review. There's a one-time campaign setup fee based on your list size, and outreach minutes run 9 to 21 cents per minute depending on monthly volume. Campaign management is folded into the plan, and texts and emails are not billed separately. There's no per-seat or software pricing, so you won't run into surprise line items.
How long does a win-back campaign take to produce results?
Win-back campaigns typically run two to four weeks end to end, and replies often start coming in as soon as the first wave of outreach goes out. The process starts with a list review and segmentation, then message approval, then outreach, with booked appointments flowing into your existing process.
Is this kind of outreach compliant with telemarketing rules?
CallMyCustomers works only from lists of real customers and prospects, honors opt-outs immediately, and follows calling and texting regulations. In practice that includes TCPA and A2P 10DLC requirements, and the booking flow collects explicit consent. Messages go out under your agency's name with your approval, which keeps the outreach consistent with your brand and compliance standards.
When is the best time to follow up on an unsold insurance quote?
Renewal season is the strongest window. Industry guidance from agency consultants suggests prospects who bought elsewhere are most receptive shortly before their new policy comes up for renewal, since that's when they'll see a rate change and reconsider. A systematic approach segments your old quotes by recency and renewal timing, then reaches out with a fresh quote or discount angle before the lapse.
Do I need to install any software to use CallMyCustomers?
No. The service is fully done for you and works from whatever list format you already have, whether that's a CRM export, a spreadsheet, or a point-of-sale or management system report. There's nothing to buy, learn, or log into. You approve the scripts and offers, the team runs the outreach, and replies come back to you for booking.